Alicia Freites – Medium

Alicia Freites

Alicia Freites

Top 6 customer experience best practices that leaders in EdTech need to know

Technology companies use human-machine interaction approaches and occasionally forget that customer experience goes beyond the product…

Jan 14, 2021

Top 6 customer experience best practices that leaders in EdTech need to know

Jan 14, 2021

Alicia Freites

Eight Tips for Running a Customer-Friendly Business

As a consultant, I need to be knowledgeable of market trends; my passion is customer experience. So I decided to write about Canadian…

Mar 10, 2020

Mar 10, 2020

Alicia Freites

Understanding Your Customers’ Needs and Wants Three steps to elevate your Customer Experience

As a consultant understanding clients’ needs and wants is at the center of my practice. To connect with clients, I need to know what they…

Mar 9, 2020

Understanding Your Customers’ Needs and Wants Three steps to elevate your Customer Experience

Mar 9, 2020

Alicia Freites

Are you looking for a great restaurant in Toronto? a UX case…

I was trying to select a great option to celebrate my daughter, B-Day. I found that there is no easy way to combine restaurant ratings…

Mar 9, 2020

Mar 9, 2020

Alicia Freites

Alicia Freites

Helping entrepreneurs that believe in a balance between profits and human connections. Visit my blog at aliciafreites5.net

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